Get in Touch With Us

Got a question about one of our sportsbook reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch with Online Sportsbook Bonuses and what you can expect once you do.

How to Contact Our Team

Email is the best way to reach us. We read every message that comes in and try to respond within two working days. Send your note to [email protected] and, where you can, tell us straight away what your message relates to — a specific sportsbook, a bonus term, a factual point, or general feedback. That helps us route it to the right person and get back to you quicker.

We are an independent site that compares and reviews online sportsbooks accepting US players. We are not a sportsbook ourselves, so we cannot process deposits, withdrawals, account verification, or bonus credits. If your question is about your own account, balance, or a bonus you have already claimed, that has to go through the sportsbook's own customer support team directly — we simply do not have access to player accounts on any of the sites we cover.

What You Can Contact Us About

• Questions about our reviews — Want more detail on how Lucky Rebel, Bovada, BetOnline, or any other sportsbook on our list compares on odds, banking, or bonus terms? Ask us and we will point you to the relevant section or clarify further.
• Corrections and updates — Bonus terms, rollover requirements, and payout speeds at offshore sportsbooks change without much notice. If you notice something on the site that looks outdated or inaccurate, we want to know so we can check it and update it if needed.
• Content suggestions — If there is a topic around sports betting apps, betting sites, or offshore sportsbooks you would like us to cover in more depth, we are open to hearing it.
• Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with betting, please say so in your message. We will point you to appropriate support resources, though for immediate help we would always recommend contacting the National Problem Gambling Helpline first.

What Happens After You Reach Out

A real person reads every message sent to us — we do not rely on automated replies to stand in for an actual answer. Our aim is to respond within two working days, though during busier periods it can take a little longer. If your question is detailed or requires us to double-check something in a sportsbook's terms, we would rather take the extra time and give you an accurate answer than a fast but incomplete one.

A Word on Accuracy and Independence

Our rankings and reviews are built from publicly available information about each sportsbook's odds, markets, bonus terms, and banking options, and they are updated as that information changes. Where ethroadmap.com earns a commission from a listed sportsbook, that relationship never decides the ranking — our comparisons and editorial ratings are formed independently of any commercial arrangement. If you believe something we have published is inaccurate or out of date, telling us directly is the fastest way to get it fixed.

It is also worth remembering that the offshore sportsbooks featured on this site are licensed outside the US — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and operate in a legal grey area for US bettors. They do not carry the same state-level consumer protections, dispute resolution, or fund segregation that regulated US operators provide. If you have a dispute with a sportsbook itself, that needs to be raised with the sportsbook directly, since we have no authority over individual accounts or transactions.

Before You Get in Touch, You Might Find Your Answer Here

Many of the questions we receive are already answered within our reviews and guides. If your question is about which sportsboks currently rank highest, how bonus rollover requirements work, or how deposit and withdrawal methods compare, check the relevant comparison page first — you may get your answer faster than waiting for a reply. Readers researching options beyond regulated US sportsbooks may also find our Best Non GamStop Casinos 2026 page useful for a related angle on offshore-licensed platforms.

A Reminder on Age and Responsible Betting

Online Sportsbook Bonuses is intended for readers aged 21 and over, in line with the minimum legal betting age in most US states. Sports betting carries a genuine risk of losing money, and no message we send or content we publish can change that. If betting stops being enjoyable, starts affecting your finances, relationships, or wellbeing, or you find yourself chasing losses, please reach out to the National Council on Problem Gambling helpline at 1-800-GAMBLER for confidential support. Offshore sportsbooks may not offer the same self-exclusion tools or responsible gambling safeguards as regulated US operators, so it is worth checking what protections a site does and does not provide before you sign up anywhere.

We appreciate you taking the time to read this and look forward to hearing from you, whatever the reason.